972 468 6649


swiminfo@fortaquatics.com

Hours of Operation

Monday – Thursday 9am – 7pm
Friday 9am – 6pm
Saturday 9am – 12pm

Our session runs every month. This allows the child to have 4 swim and / or gym classes per month.

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Week
  • Winter Break
We understand unforeseen things happen and allow one parent initiated reschedule per month. If there is more than one class that needs to be rescheduled for a month, we will charge a $5 rescheduling fee.
  • All reschedules are strictly requested via email or our website by filling out a reschedule form.
  • To reschedule a class, please send an email to 
swiminfo@fortaquatics.com or www.fortgymnastics.com with the subject line “RESCHEDULE”. In the body of the email, enter the student’s first name and last name and date he/she will miss.
  • To reschedule via our website, enter our web address on your phone, tablet or computer www.fortaquatics.com or www.fortgymnastics.com and click on the button that says “Reschedule a Class”. Fill out all the contents of the form and submit.
  • Our Staff will diligently work to ensure you are in the first available class and we will communicate by email or phone the date and time of the class. Make-up schedule is determined by management.
  • Whenever there is a reschedule, we cannot guarantee the same teacher will take the class.
  • All classes that have been missed have to be rescheduled within one month of missing the class and the student must be enrolled in one of the classes.
In Texas, there are extreme weather conditions which force us to close the school per state laws. In these cases, Fort Aquatics and Fort Gymnastics will reschedule the class and you will receive an email of the new date and time.
We follow CDC guidelines to clean and sanitize a pool in case of a diaper leak. Fort Aquatics takes every precaution to ensure that all small children have swim diapers even if they are potty trained, no exceptions for children age 4 and under. In unforeseen instances we will have a diaper leak, that will force us to shut down the pool for 6 hours until proper hygiene in the pool is restored and the sanitizers and UV filters have had a chance to kill all the germs. We do this to protect your child and ensure no disease/illness spreads. When this occurs Fort Aquatics will reschedule the class and you will receive an email of the new date and time. This will usually take place on weekends and over more than one day as we may have to reschedule all classes.
When a parent initiates a reschedule, you are allowed to reschedule one class per month at no extra charge. After the allotted one class per month when a parent wants to reschedule, we charge $5 per class that you want to reschedule. We encourage your child to not miss more than one class per month as it will affect the child’s learning pattern.
Fort Aquatics and Fort Gymnastics publishes all the national holidays we are closed on our calendar. Since we know this in advance, we will schedule that class accordingly and let you know in advance.
  • Payments are posted on your account at the end of the month for the following month’s tuition.
  • Invoices are then emailed.
  • Credit cards are processed on the 30th or 31st of each month. If that day is on a weekend, then cards are processed the Friday before.
  • We require a credit card on file for automatic payments.
  • If your credit card declines, we will give you a courtesy call and allow 24 hours to provide a new credit card or authorize us to reprocess.
  • If your account is not current by the 31st of the billing month, your child will automatically be withdrawn from the class for the next month.
Please notify us via email and/or in writing on or before the 15th of prior month before you wish to cancel. Example: If you wish to have May be your last month, we must receive notice by April 15th cutoff date for withdrawal.
If you do not notify us and you are billed for the next session, there will be no refund or transfers.
Yes, Fort Aquatics and Fort Gymnastics will prorate your bill only for the classes your child will attend 
for that month.
If your child is not current paid up by the 31st of the billing month, your child will automatically be removed from the next month.
Annual registration fee is $30. If you have two children, the second child will have a smaller registration fee.
Please check the tuition and pricing portion of the website for details. The enrollment fee is billed annually on your anniversary date.
We do not offer refunds for registration or tuition fee unless it is due to extraordinary circumstances.
Swim instructors teach lessons on a varying schedule and need. We strive to maintain consistency with staff, knowing the nature of job and patterns of hiring; we cannot guarantee you will have the same instructor throughout the swim level. However, all our instructors go through the same intricate training and will be able to gracefully integrate to the level your child is in based on the documentation and skill level needed.
All instructors are required to document your child’s progress every class. If there is an instructor change, the new instructor will have the notes from the previous class and will know where your child is at. The notes are in an easy-to-read format and have patterns that allow all of our instructors to be able to easily interpret and understand each assessment and allow a smooth transition.
Your child’s instructor will communicate your child’s completed level to our Deck or Gym Supervisor and Manger. Our front desk staff will communicate to the parent of the child who has completed a level. We generally do this at the end of the session so that your child can easily advance and get familiarized with the next level of classes, students and instructors.
It is not uncommon for a child to cry and refuse to enter the pool or gym. Our Instructor and Assistants will spend a good amount of time trying to get the child into the pool or gym. But some children are just not ready and may not cooperate. At this point, we will request the parent to bring the child back when he/she is ready or schedule maybe private lessons or provide simple things parents can do at home to coax the child into getting into the pool or gym. We will then offer the child a refund if he/she has paid for the whole session.


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